Orders can be received from businesses (B2B), consumers (B2C), or a mix of both, depending on the products. Offers and pricing may be done via catalogs, websites, or broadcast network advertisements. Order Management Iggnition’s integrated order management system encompasses these modules: Product information (descriptions, attributes, locations, quantities) Inventory availability (ATP) and sourcing Customers and vendors … Continued
Inventory management is a process for managing and locating objects or materials. It often relies upon barcode and radio-frequency identification (RFID) tags to provide automatic identification of inventory objects. In an academic study performed at Wal-Mart, RFID reduced out-of-stocks by 30 percent for products selling between 0.1 and 15 units a day. Inventory objects could … Continued
Order delivery can be one of the most stressful parts of an online transaction. The customer has already paid for a product, but does not actually have it in hand. And the retailer – devoted to excellent customer service – has no control over the carrier. In spite of this, there are some commonsense steps … Continued
Pick and Pack is the most common operation in order fulfillment and a popular service offered by many Fulfillment Centers. It is a process by which the individual components of an order are gathered from a high velocity pick location or master cartons (Picked) and then placed into a box or envelope addressed to a … Continued
The first research towards defining order fulfillment strategies was published by Mather (1988) and his discussion of the P:D ratio, whereby P is defined as the production lead-time, i.e. how long it takes to manufacture a product, and D is the demand lead-time, i.e. how long customers are willing to wait for the order to … Continued
Quality assurance (QA) is a way of testing and checking the products so that the items and groups of items are what they should be. It is very important to have multiple quality control points: QA at receiving and during putaway process (quality indication of each logistic unit of goods in a warehouse); QA at … Continued
Cross-docking is a practice in logistics of unloading materials from an incoming semi-trailer truck or railroad car and loading these materials directly into outbound trucks, trailers, or rail cars, with little or no storage in between. This may be done to change type of conveyance, to sort material intended for different destinations, or to combine … Continued
A warehouse management system (WMS) is a key part of the supply chain and primarily aims to control the movement and storage of materials within a warehouse and process the associated transactions, including shipping, receiving, putaway and picking. The systems also direct and optimize stock putaway based on real-time information about the status of inventory … Continued
Business often focuses on the cycle that culminates in delivering goods to a customer. But what happens after goods are delivered? Enter the world of “reverse logistics.” Reverse Logistics Reverse logistics is the collection of all processes that come into play for goods that move in the reverse direction, i.e., from the customer to the … Continued
Labor is the highest cost in most warehouse and fulfillment operations today. Labor management enables business to better utilize valuable labor resources, maintain margin expectations and gain a competitive edge. Iggnition’s Labor Management capabilities include labor standards, travel distance, UOM, type, profile, log, track, and task (dependency, standard, actual, sequence, and assignment, etc.)
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