Online commerce is growing at an exponential rate. According to Forrester’s recent State of Online Retailing report, web retailers experienced 28 percent year-over-year growth in 2012. Combined with the fact that digital consumers spent $1.46 billion on Cyber Monday (a new single-day record), last year’s steep growth curve is a bellwether of another good year … Continued
eStore
Cash in on eCommerce. Launch or expand your online stores from your Website and any mobile device. Our responsive shopping technology will automatically adjust your stores to the size of your customer’s devices. Capabilities include products catalogs, inventory management, shopping carts, payment, check out, social media, hosting, search engine optimization (SEO), and shipment delivery. … Continued
eMall
eMall provides online merchant capabilities to rapidly increase your product offerings including reselling products. You may also take the lead and host eMall as an industry or local community portal and become a master distributor. Additional capabilities are shared cart, combined payment, orders consolidation, drop shipment, sales performance tracking, product affiliations, and cross selling. … Continued
eMarketplace
eMarketplace is a platform to support the creation of global ecommerce networks by industry groups, cooperatives, and trade associations. Advanced capabilities include business to business (B2B), business to consumers (B2C), multi-language, multi-currency, international banking, country postal carriers, harmonized tariff codes, intermodal transportation, warehousing, logistics, and fulfillment.
Order Management
Orders can be received from businesses (B2B), consumers (B2C), or a mix of both, depending on the products. Offers and pricing may be done via catalogs, websites, or broadcast network advertisements. Order Management Iggnition’s integrated order management system encompasses these modules: Product information (descriptions, attributes, locations, quantities) Inventory availability (ATP) and sourcing Customers and vendors … Continued
Inventory Management
Inventory management is a process for managing and locating objects or materials. It often relies upon barcode and radio-frequency identification (RFID) tags to provide automatic identification of inventory objects. In an academic study performed at Wal-Mart, RFID reduced out-of-stocks by 30 percent for products selling between 0.1 and 15 units a day. Inventory objects could … Continued
Delivery
Order delivery can be one of the most stressful parts of an online transaction. The customer has already paid for a product, but does not actually have it in hand. And the retailer – devoted to excellent customer service – has no control over the carrier. In spite of this, there are some commonsense steps … Continued
Pick and Pack
Pick and Pack is the most common operation in order fulfillment and a popular service offered by many Fulfillment Centers. It is a process by which the individual components of an order are gathered from a high velocity pick location or master cartons (Picked) and then placed into a box or envelope addressed to a … Continued
Kitting and Assembly
The first research towards defining order fulfillment strategies was published by Mather (1988) and his discussion of the P:D ratio, whereby P is defined as the production lead-time, i.e. how long it takes to manufacture a product, and D is the demand lead-time, i.e. how long customers are willing to wait for the order to … Continued
Quality Assurance and Compliance
Quality assurance (QA) is a way of testing and checking the products so that the items and groups of items are what they should be. It is very important to have multiple quality control points: QA at receiving and during putaway process (quality indication of each logistic unit of goods in a warehouse); QA at … Continued