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Outbound Exception Handling
Through the steps outlined above, you were able to process an outbound order from creation to delivery confirmation as follows:
1. Allocate (Reserve) Product Inventory to the Order
2. Create Pick based on the Order Allocation
3. Confirm Pick
4. Stage the Order
5. Ship the Order
6. Confirm Order as Delivered
The entire process were done without any exceptions (full inventory allocation for the order, pick confirmed as planned, etc.) There are times, however, you will have exceptions in your outbound processing. Some of these are:
Zero Allocation
This mean you are completely shorted on an outbound order line item product allocation. Meaning there are zero inventory available for a particular product.
Short Allocation/Full Pick
The allocation process partially allocates less than the ordered quantity. There are no pick exceptions - meaning you were able to pick the quantity allocated.
Order
Line No.
Product
Ordered Quantity
Allocated Quantity
Picked Quantity
1
1
sku1
2
1
1
Full Allocation/Short Pick
The allocation process fully allocates all ordered quantity. There are pick exceptions - meaning you were ONLY able to pick less than the allocated quantity.
Order
Line No.
Product
Ordered Quantity
Allocated Quantity
Picked Quantity
1
1
sku1
2
2
1
Short Allocation/Short Pick
The allocation process partially allocated less than the ordered quantity using available inventory. There are pick exceptions - meaning you were ONLY able to pick less than the allocated quantity.
Order
Line No.
Product
Ordered Quantity
Allocated Quantity
Picked Quantity
1
1
sku1
3
2
1